Booking Your Appointment
Simple, Flexible, and Designed Around You
Booking your scan is straightforward and done online, giving you the flexibility to choose a time that suits you. If you need any help or have questions before booking, you’re always welcome to get in touch and I’ll be happy to assist.
How Booking Works
Online Booking, Deposits, and Appointment Availability
I offer simple online booking so you can choose an appointment time that suits you, with availability released up to three months in advance. If you can’t find a suitable time or have any questions, you’re always welcome to get in touch—I’ll do my best to accommodate you.
A £50 non-refundable deposit is required to secure your appointment, with the remaining balance paid on the day. You’ll be contacted ahead of your scan with any preparation details, and I recommend bringing along any relevant clinical information to your appointment. No ID is required. If your plans change, you’re able to reschedule with at least 24 hours’ notice wherever possible, keeping the process clear, flexible, and stress-free.
After Your Appointment
Clear Results, Prompt Reports, and Ongoing Support
After your scan, I will talk you through your results clearly so you fully understand what has been seen and what it means. You’ll receive a detailed report via email within 24 hours, along with physical copies of your images and report to take away on the day.
If anything requires further attention, I will guide you through the next steps. With your consent, I can contact your referring clinician or GP to ensure continuity of care. In urgent situations, such as suspected ectopic pregnancy, appropriate emergency care will be arranged immediately. My priority is to ensure you feel informed, supported, and confident in what happens next.
FAQs
Everything you need to know about booking, your appointment, and your results.
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You can book online at any time using our secure booking system, Semble, or contact us by phone or email if you prefer. If you need communication or accessibility adjustments, you can request these when booking.
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Appointments are released several weeks ahead. If you need a specific date or time, we recommend booking early, especially for early pregnancy and fertility scans.
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50% is taken at the time of booking to secure your appointment. This allows us to keep appointments running smoothly and avoid last‑minute cancellations. The rest of the payment is taken on the day of the appointment.
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Yes. You can reschedule up to 48 hours before your appointment. Changes made after this time may not be refundable, as the slot has been reserved for you.
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If you do not attend and have not contacted us in advance, the appointment fee is non‑refundable. This is because the time has been allocated exclusively for you.
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Preparation depends on the type of scan:
Early pregnancy / pelvic scans: Please arrive with a comfortably full bladder.
Upper abdominal scans: Please avoid eating for 4 hours beforehand.
Most other scans: No preparation is needed.
Your confirmation email will include full instructions.
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Just yourself, your booking confirmation, and any relevant medical information you wish to share. If you need support, you’re welcome to bring a partner, friend, or carer.
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Yes. Please bring one form of photo ID so we can confirm your details and keep your records accurate.
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Most appointments last 30 minutes or more, depending on the type of scan. We allow extra time for questions and to ensure you feel comfortable throughout.
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If we identify a finding that requires medical review, we will explain this clearly and sensitively. With your consent, we will send a report to your GP or relevant NHS service the same day. We do not provide emergency or urgent care, but we will guide you on the next steps.
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No. Our scans are additional to NHS care and do not replace NHS screening or diagnostic pathways. If you are under NHS care, you should continue to attend all NHS appointments.
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No. We are a self‑referral service. You can book directly without seeing your GP first.
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Yes. With your consent, we can securely send your report to your GP or healthcare provider.
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Your information is stored securely in line with GDPR, the Data Protection Act, and our clinical governance policies. We use encrypted systems, restrict access to authorised staff only, and never share your information without your consent unless required for your safety.
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Yes. Ultrasound uses sound waves, not radiation. It is considered very safe when performed by trained professionals following BMUS safety guidelines, which we strictly adhere to.
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No. We provide diagnostic 2D ultrasound only. Our focus is on high‑quality clinical imaging rather than keepsake or entertainment scans.
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We offer:
quiet or low‑sensory appointments
clear, step‑by‑step explanations
extra time if needed
support for autistic people and people with learning disabilities
the option to bring a supporter
adjustments to lighting and environment
Please tell us your needs when booking so we can prepare.
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We offer early pregnancy scans from 6 weeks onwards. Before 6 weeks, it may be too early to see a pregnancy clearly.
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Cardiac activity is usually visible from around 6–7 weeks. We follow BMUS safety guidance and do not use Doppler in early pregnancy, but we will show you the heartbeat visually if it is present.
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We will explain the findings sensitively and clearly. Sometimes it is simply too early. If the findings are concerning, we will guide you on the next steps and, with your consent, refer you to the appropriate NHS service.
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Unfortunately, we do not allow children at the clinic.
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We are a self‑pay service. Some insurance providers may reimburse you directly—please check with your insurer. We can provide an invoice if required.
